Released on: September 5, 2007, 7:02 am

Press Release Author: Kristin Bostic

Industry: Telecommunications

Press Release Summary: Reliability, cost savings and local service cited as top
factors in decision

Press Release Body: Apex, North Carolina - September 5, 2007 - FeatureTel, North
Carolina's premier hosted Voice over Internet Protocol (VoIP) phone company for
businesses, today announced a new addition to the company's high profile client
list. Durham based Dealers Supply Company, a national floor coverings wholesaler,
has selected FeatureTel as its exclusive telephone systems and services provider.

FeatureTel specializes in fully-hosted, remote VoIP implementations for high-growth
companies. In addition to standard business telephone features like voicemail,
caller ID, conferencing, call logging, and automated attendant, FeatureTel clients
utilize advanced features like web-based call management, find-me/follow-me,
customized hold messages, remote voicemail notification and global extension
dialing. Client phone systems are kept safe in an off-site carrier grade hosting
facility. Therefore, regardless of power outages or other business interruption
conditions, FeatureTel clients are assured of guaranteed call delivery.

As a national wholesale flooring provider, uninterrupted call center communication
is a critical component in driving Dealers Supply's customer satisfaction and sales
growth. "We initially chose a national telephony solutions provider for our
business," said Russell Barringer, CEO of Dealers Supply. "However, when we began to
experience ongoing performance issues with them, we decided to switch to a local
VoIP provider. We chose FeatureTel because of their successful track record with
Triangle businesses. FeatureTel really knows how to do it right; they have been,
hands down, 1,000 times better than our previous provider."

In addition to delivering cost effective and scalable telephony solutions,
FeatureTel recognizes that responsive, consistent customer service is the key to
maintaining lasting relationships within the North Carolina business community.

According to Paul Levering, President and CEO of FeatureTel, LLC, "Dealers Supply
Company is the perfect candidate for the FeatureTel solution. Their call center
agents are dispersed around the country, and are receiving tens of thousands of
minutes a month of inbound calls. We developed a powerful one stop solution that
provides Dealers Supply with a state of the art phone system with guaranteed call
delivery at a lower upfront and monthly cost than a traditional phone system."

# # #

About FeatureTel, LLC
Headquartered in Raleigh, NC, FeatureTel is a premier hosted VoIP provider.
FeatureTel's enterprise level telephony solutions are employed by companies in the
Financial, Legal and Professional Services industries, among others. FeatureTel was
the first hosted VoIP carrier in North Carolina to receive Competitive Local
Exchange Certification by the state's Utilities Commission. In addition, the company
was recognized as a Top 25 Phone Service Provider by the American Cities Network of
Business Journals. FeatureTel clients include Hutchison Law Group, Capstone Bank,
Fidelity National Title Insurance and LeBleu Water. For more information, contact
FeatureTel at (919) 459-2300, e-mail info@featuretel.com or visit
www.featuretel.com.



Web Site: http://

Contact Details: Kristin Bostic
kbostic@email.unc.edu
(919) 557-7890